| Ordering Details |
You can place an order by phone, fax, email or perhaps the easiest way, online by simply going to the relevant product page, entering the quantity you require and clicking the 'order' button.
Pest-Away Australia uses a secure third party shopping cart to collect your order, keep your details safe and notify us that you have placed an order.
We then process your order manually - including all credit card transactions.
We have chosen manual processing because this gives both you, and ourselves, the flexibility to adjust the order if need be. We believe this is a better service.
As a part of that better service, especially when ordering online, it is essential that you include a working email address with your details. Ideally, a phone number and working email address.
Your Invoice/Receipt will usually be on top of the parcel as part of the Ship To addressing.
If you elect to order online - You can come and go from the shopping cart as you like just by clicking the 'continue shopping' button or 'review shopping cart'.
If you need to change what is in the shopping cart, just select the qty box of the product you wish to edit and change it - Then select 'recalculate'.
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| Pricing Details |
All prices are in Australian Dollars with GST included.
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| Dispatch Information |
For delivery within Australia
General orders are typically dispatched by Australia Post using their Parcel Post system and may require a signature on receipt. Your 'Ship To' address should be a postal address that accepts parcels.
You can elect to ship by 'Express Post' or even courier, but this needs prior arrangement with Pest-Away Australia and there will be extra cost.
Orders of individual whole rolls (or bales) of bird netting exceed Australia Post guidelines and must ship by courier. Pest-Away Australia prefers to use Toll Ipec, but it may be possible to elect your own carrier (especially if you already have an account with your preferred carrier).
For delivery outside Australia
Online orders with Pest-Away Australia only have domestic shipping costs factored into the shipping calculations. International shipping is extra and Pest-Away Australia will contact you to discuss the shipping costs.
However, delivery outside Australia is usually by International Parcel Post or even Express Courier International. All methods still need prior arrangement.
Particularly large international orders can be specifically arranged direct from the manufacturer to you.
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| Delivery Charge |
For delivery within Australia, postage & handling varies according to which particular product you have chosen and what method you choose to order. The minimum online freight fee is $9.30 (for the smaller sized items) and from there, shipping charges vary according to the weight.
For delivery outside Australia, the cost can vary. Pest-Away Australia will promptly contact you via email to inform you of your delivery charge, if it exceeds our normal rates.
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| Methods of Payment |
We accept Visa & Mastercard. Cheque and Money Orders are also acceptable, but from within Australia only. Please note that cheques take five working days to clear. Direct credit to our bank can be arranged.
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| Returns Policy |
If for any reason you wish to return one of our products, please contact us within 30 days of purchase so that we can promptly assess your claim.
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| Privacy Policy |
| Customer personal details and customer purchase details submitted to Pest-Away Australia are not for sale or re-distribution to any parties outside of Pest-Away Australia. All on-line credit card transactions are performed through a secure server. |
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Review Shopping Cart
